Privacy Policy

Thank you for visiting Studio 20 × John Scott (“Studio 20,” “we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://studio20byjohnscott.com (the “Site”), interact with our SMS messaging program, schedule services, or otherwise engage with our business.

1. Who We Are

Studio 20 × John Scott is a private barbering and hair‑replacement studio located at 4321 Corbett Dr, Suite 106, Studio 20, Fort Collins, CO 80525, USA. You can contact us at owner@studio20byjohnscott.com or (970) 315‑2527 with any privacy‑related questions.

2. Information We Collect

We collect information in three primary ways:

  1. Information you provide to us

    • Contact details (name, email, phone number, mailing address).

    • Consultation or appointment details (hair goals, photos you upload, preferred service dates).

    • Payment information (processed securely by our payment processor; we do not store full card numbers).

    • Content you submit (comments, reviews, survey responses, direct messages).

  2. Information collected automatically

    • IP address, browser type, device identifiers, and browsing actions via cookies and similar technologies.

    • Log data (pages viewed, links clicked, referral URLs, date/time stamps).

  3. Information from third parties

    • Social media platforms when you engage with our content.

    • Gravatar hash to display profile images on comments.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Site and our in‑studio services.

  • Confirm, schedule, and manage appointments and consultations.

  • Send transactional messages, service reminders, and promotional SMS or email (with your consent).

  • Respond to inquiries, comments, or reviews.

  • Process payments and prevent fraud.

  • Improve our services, Site functionality, and customer experience.

  • Comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal data are: Contract performance, Legitimate interests, Consent, and Legal obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to recognize your browser, improve Site performance, remember preferences, and analyze traffic. You can manage cookies in your browser settings; however, disabling cookies may affect Site functionality. Specific cookie lifespans include:

  • Commenter cookies – 1 year

  • Login cookies – 2 days (or 2 weeks if “Remember Me” is selected)

  • Screen options cookies – 1 year

  • Post‑editor cookie – 1 day

6. Embedded Content & Third‑Party Links

Articles on this Site may include embedded content (e.g., YouTube videos, Instagram posts). Embedded content behaves as if you visited the originating site, which may collect data, use cookies, and track your interaction. We are not responsible for the privacy practices of third‑party sites.

7. SMS Messaging Program

By opting in to our SMS program, you consent to receive autodialed or prerecorded texts about appointments, service reminders, and promotional offers. Message frequency varies; standard message and data rates may apply. You can opt out at any time by replying STOP. We share your phone number only with our SMS platform provider for message delivery.

8. Who We Share Your Data With

We do not sell your personal information. We share data only with:

  • Service providers such as payment processors, scheduling platforms, email/SMS vendors, and website hosting partners, who process data on our behalf and under confidentiality agreements.

  • Legal authorities when required to comply with law, court orders, or to protect our rights.

  • Successors in the event of a merger, acquisition, or asset sale.

9. Data Retention

  • Comments and associated metadata are retained indefinitely.

  • Appointment records and client profiles are retained for as long as you remain a client and for up to 7 years thereafter for legal, accounting, and tax purposes.

  • Analytics and log files are retained for up to 26 months.

10. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access or export the personal data we hold about you.

  • Correct or update inaccurate data.

  • Delete your personal data (subject to legal exceptions).

  • Object to or restrict certain processing.

  • Withdraw consent at any time (e.g., marketing emails/SMS).

To exercise these rights, email owner@studio20byjohnscott.com. We may verify your identity before fulfilling requests.

11. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration. No internet transmission is 100% secure, so we cannot guarantee absolute security.

12. International Transfers

Our servers are located in the United States. If you access the Site from outside the U.S., you consent to transferring your data to the U.S. and to its processing under U.S. laws, which may differ from those in your country.

13. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that a child under 13 has provided us with personal data, we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Your continued use of the Site after changes become effective constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Studio 20 × John Scott Attn: Privacy Officer 4321 Corbett Dr, Suite 106, Studio 20 Fort Collins, CO 80525, USA Email: owner@studio20byjohnscott.com Phone: (970) 315‑2527